Client Service Representative Job Description

Job Title: Client Service Representative

Location: Toronto, ON
Shift: Morning, Night, Overnight
Wage: $20.60/Hour

We’re building a relationship-oriented bank for the modern world.

We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

What You’ll Be Doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center. You’ll use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Customer Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time

How You’ll Succeed

Client Engagement – Help clients manage their accounts and products. Focus on each client experience and make every interaction meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem Solving -Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to build a better solution together.
Leveraging Technology -Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, assisting them to better manage their banking needs.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

Who can apply to this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates with or without a valid Canadian work permit.

How to apply

Online: Apply On Company WebSite